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Free Shipping On Orders Over $50
Free Shipping On Orders Over $50
At Dositive, your satisfaction — and your sleep — comes first. By placing an order with us, you agree to the policies outlined below. These guidelines ensure transparency and help us provide the best experience possible.
This policy applies to all orders shipped within the United States.
We’re confident RestRem will change the way you sleep, which is why we give you a full 120 days to try it risk-free.
To qualify for a return, items must be:
Unused and in original condition
In original packaging with tags (if applicable)
Accompanied by your receipt or proof of purchase
Email us at hello@dositive.com.
If eligible, we’ll provide a prepaid return label and simple instructions.
⚠️ Please don’t send items back without contacting us first — unauthorized returns will not be accepted.
If your order arrives damaged, defective, or incorrect, let us know right away.
We’ll review the issue and send a replacement or corrected order at no cost to you.
Exchanges are available for items that are:
Damaged
Defective
Incorrectly fulfilled
To request an exchange, email us at hello@dositive.com.
We do not charge restocking fees for returns.
Once we receive and inspect your return, we’ll confirm approval status.
If approved, your refund will be issued to your original payment method.
Please note:
Banks and credit card providers may take 5–10 business days to process refunds.
Shipping fees (if any) are non-refundable unless the return was due to our error.
We’re always here to support you. Reach out anytime at hello@dositive.com and we’ll take care of you.