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Dositive FAQ & Support Center

Welcome to the Dositive Help Center. We're here to make your experience smooth, clear, and empowering.

RestRem Product Questions

How is RestRem different from melatonin and other sleep supplements? RestRem uses three ingredients that support your body's natural sleep processes rather than forcing drowsiness. Unlike melatonin, which can disrupt your natural hormone production over time, our ingredients work with your body's existing systems. Most sleep supplements use tiny amounts of multiple ingredients - we use clinically effective doses of three proven ones.

Is there scientific data that suggests these ingredients offer different benefits than basic sleep aids? Yes. Magnesium glycinate, L-theanine, and glycine all have published research showing sleep benefits. They work through different pathways than typical sleep aids - supporting muscle relaxation, reducing stress hormones, and helping regulate body temperature during sleep, rather than just sedating you.

I can't stomach the thought of taking more pills - will I actually get the same benefits from taking RestRem in capsule form? RestRem comes in easy-to-swallow vegetable capsules, and you only need to take 2 per day. The ingredients are well-absorbed in capsule form and many people find capsules easier than powders or liquids. The veggie capsules are suitable for vegetarians and vegans. If you have trouble with pills, you can open the capsules and mix with water or food.

Why does RestRem focus on "natural sleep support" rather than just knocking me out? Because being knocked out isn't the same as restorative sleep. Your brain needs to go through natural sleep cycles to repair and restore itself. RestRem supports these natural processes rather than overriding them, so you wake up refreshed instead of groggy.

My sleep is a nightmare - lying awake for hours, waking up at 3 AM, and feeling exhausted all day. Can RestRem really get things back on track? RestRem can help, but results vary by person. The ingredients support relaxation and natural sleep cycles, which may help with both falling asleep and staying asleep. Most people notice some improvement within 2-4 weeks, though some see benefits sooner. If you have severe chronic insomnia, consider speaking with a healthcare provider as well.

I'm a bit nervous about trying something new. How do I know RestRem is safe and won't mess with my sleep even more? RestRem contains only natural ingredients that your body already uses. They're generally well-tolerated with minimal side effects. We manufacture in FDA-registered, GMP-certified facilities and third-party test for purity. That said, if you're on medications or have health conditions, check with your doctor first.

I want to make sure I'm getting quality ingredients. Is RestRem third-party tested for purity and effectiveness? Yes. Every batch is tested by independent labs for purity, potency, and contaminants. We provide certificates of analysis and manufacture in FDA-registered facilities following Good Manufacturing Practices (GMP).

Can I take RestRem if I'm already on other supplements, medications, or birth control? These ingredients are generally safe with other supplements and most medications. However, if you're taking prescription sleep aids, blood pressure medications, or other drugs, consult your healthcare provider before starting RestRem to avoid interactions.

I'm on blood pressure medication (or other prescription drugs). Is RestRem safe to take with my medications? RestRem was formulated with natural ingredients that are generally well-tolerated and not known to cause significant drug interactions. Magnesium glycinate, L-theanine, and glycine are nutrients your body already uses daily. However, we always recommend consulting your healthcare provider before starting any new supplement, especially if you're taking prescription medications. Your doctor can review your specific medications and health conditions to ensure RestRem is appropriate for you.

Does RestRem contain any common allergens like dairy, gluten, soy, or GMOs? RestRem is free from dairy, gluten, soy, and GMOs. The vegetable capsules are also suitable for vegetarians and vegans. It's manufactured in a facility that processes other allergens, so if you have severe allergies, review the full ingredient list or contact us for detailed allergen information.

When should I take RestRem? With or without food? Take 2 capsules 30-60 minutes before bedtime. You can take them with or without food, though some people find taking with a light snack reduces any potential stomach sensitivity.

How long does it take to work? When will I see results? Most people notice some improvement in sleep quality within 1-2 weeks, with more significant benefits developing over 4-6 weeks of consistent use. RestRem works gradually to support your natural sleep patterns rather than providing immediate sedation.

Can I take RestRem if I drink alcohol occasionally? While the ingredients in RestRem are generally safe, we recommend avoiding alcohol when taking any sleep supplement, as alcohol can interfere with sleep quality and may enhance drowsiness effects.

What if I wake up groggy or drowsy the next day? RestRem is designed to support natural sleep without next-day grogginess. If you experience morning drowsiness, try taking it earlier in the evening or consult with a healthcare provider about timing adjustments.

Can I take more than 2 capsules for better results? No, don't exceed the recommended dose of 2 capsules per day. Taking more won't improve results and may cause unwanted side effects like digestive upset or excessive drowsiness.

Is it safe for long-term use? Yes, RestRem contains nutrients your body uses naturally and is designed for ongoing use. Unlike prescription sleep aids or melatonin, these ingredients don't cause dependency or tolerance issues.

What if I forget to take it one night? Simply resume your normal routine the next evening. Don't double up or take extra capsules to make up for missed doses.

What is your money-back guarantee and how does it work? We offer a 120-day money-back guarantee. If you're not satisfied with RestRem for any reason within 120 days of purchase, contact our customer service for a full refund. You don't need to return the bottles.

How many capsules are in a bottle of RestRem, and how many should I take each day? Each bottle contains 60 vegetable capsules (30 servings). Take 2 capsules about 30-60 minutes before bedtime. Don't exceed the recommended dose.

General Questions

Where are you based? We're proudly based in Miami, Florida, with operations and shipping partners across the U.S.

How does shipping work? We ship directly from our U.S.-based fulfillment centers. Most orders are processed within 1–2 business days and shipped via USPS or UPS, with full tracking provided. We also offer international shipping to select countries.

How can I track the status of my order? After your order ships, you'll receive an email titled: "Your Dositive order is on the way!" It will include a tracking number and a link to monitor your shipment. If you can't find the email, check your spam folder — or reach out to us at support@dositive.com.

I didn't receive an order confirmation. What should I do? This usually means there was a typo in your email address. Please contact us at support@dositive.com with your full name and shipping address. We'll update your email and resend your confirmation.

I received two confirmations. Was I charged twice? No worries — you were only charged once. You may receive multiple emails (order confirmation, shipping updates, etc.) to ensure you're fully informed.

My tracking number stopped updating. If you're outside the U.S. (especially in Canada), your package may be held temporarily by customs. This happens occasionally and usually resolves on its own. If it doesn't, we recommend contacting your customs office directly. If the order isn't released, we'll send you a free replacement.

My order never arrived. If it's been more than 10 days and you haven't received shipping confirmation, contact us at support@dositive.com with your order number. We'll investigate and make it right.

My order was incomplete or arrived damaged. We're sorry for the inconvenience. If your order is missing items or was damaged during delivery, send us an email at support@dositive.com with your order number and a quick description. We'll send a replacement right away.

What is your return policy? If you're not satisfied with your purchase, email us at hello@dositive.com within 30 days of receiving your order. We'll guide you through the return process and ensure you're taken care of.

Press inquiries? We'd love to hear from you. Please email press@dositive.com and a member of our team will respond shortly.

Is my information secure? Yes. All orders are processed through a secure, PCI-compliant network. We never store your credit card details or share them with anyone. Your privacy is a priority.

What's your privacy policy? We do not share, rent, or sell your data to any third parties. Period.

Still need help? Email us anytime at support@dositive.com. We respond within 24 hours or less on business days.

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