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Privacy Policy

This Privacy Policy describes howdositve.com ("Dositive," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the "Site").


1. Information We Collect

a) Device Information

Examples collected:

  • IP address

  • Browser type and version

  • Time zone and location

  • Cookies and tracking data

  • Page views and on-site behavior

Why: To load the site properly, track usage, personalize your experience, and support our marketing.

Collected automatically via: Cookies, pixels, log files, tags, analytics platforms

Shared with: Shopify, Google Analytics, Meta Ads (if enabled)


b) Order Information

Examples collected:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment info (credit card, PayPal, etc.)

Why: To process your order, fulfill shipping, send receipts, detect fraud, and provide customer service.

Collected from: You

Shared with: Shopify, payment processors, shipping carriers, and marketing/email platforms


c) Customer Support

What we collect: Any additional information you voluntarily share

Why: To respond to your questions and support your experience

Collected from: You, via email or contact form

Shared with: Internal Dositive support tools only


2. Use of Personal Information

We use your personal information to:

  • Process payments and ship orders

  • Communicate order and product info

  • Offer personalized product recommendations

  • Prevent fraud

  • Improve site experience

  • Send promotional messages (only if opted in)


3. Sharing Personal Information

We share your Personal Information with service providers to support operations:

  • Shopify (store platform):https://www.shopify.com/legal/privacy

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping carriers (USPS, UPS)

  • Email platforms (for updates and offers)

  • Legal authorities (when required by law)


4. Cookies

We use cookies to:

  • Store your cart

  • Track site usage and behavior

  • Show ads on other platforms (if consented)

You may control cookies through your browser. Visitwww.allaboutcookies.org for help managing cookies.


5. Do Not Track

We do not alter our site’s data collection and use practices when we detect a "Do Not Track" signal.


6. Data Retention

We keep your order and personal data unless and until you request deletion.


7. Minors

The Site is not intended for children under 16. We do not knowingly collect personal data from children. If you are a parent and believe your child submitted data, contact us athello@dositive.com to request removal.


8. GDPR (EEA Residents)

If you live in the EEA, you have the right to:

  • Access your personal information

  • Correct or delete it

  • Transfer it to another provider

  • Object to processing

To exercise these rights, contact us athello@dositive.com.


9. CCPA (California Residents)

If you live in California, you may request:

  • Access to your personal data

  • Deletion of your data

  • That we not sell your personal information (Dositive doesnot sell personal data)

To make a request, contact us athello@dositive.com.


10. Changes to this Policy

We may update this policy as needed to reflect operational or legal changes. The most current version will always be available on our site.


11. Contact Us

For any privacy-related questions or requests, contact:

Dositive
Email:hello@dositive.com

 

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